Ten years in cloud hosting. Six of them leading the people who keep it running. Today I help teams perform at their best, students find their path in tech, and families grow strong — with God at the centre of it all.
Director, Customer Solutions
I build the infrastructure African institutions depend on. Ten years in systems, infrastructure and customer support engineering — hands-on at the console and the support desk, and leading the teams who serve customers around the clock.
Truehost Cloud · Kenya & East Africa
I've done the hands-on engineering and the frontline support, so I know what reliable looks like — how systems fail, and how it feels to be the customer when they do. That shapes every solution I design.
Virtualized environments on VMware, Proxmox, KVM, Hyper-V and OpenStack — from bare metal to production.
Hybrid cloud, private AI and white-label partnerships for enterprises and agencies across Kenya and East Africa.
Servers, storage and backup across Linux and Windows, plus DNS, DNSSEC and MySQL administration.
Growing partnerships with digital agencies, web studios and IT resellers across Kenya and East Africa.
Six years in management, and a lifetime's conviction: when you take care of your people, they take care of your customers.
Hands-on and in leadership. Service is a culture, not a department.
Leading technical and support teams that keep infrastructure healthy.
Rosters, handovers and escalation paths for sustainable 24/7 coverage.
Scouting engineers from campuses and industry, and spotting potential early.
Onboarding, coaching and training that grow tomorrow's team leads.
Finding what holds a team back, and fixing the process, not just the numbers.
I spend a lot of time behind a microphone — on campus, on stage and in the studio — talking about technology, careers, marriage and family.
Conferences, churches and youth gatherings, on success, faith and purpose.
For university and college students on tech careers, cloud and AI.
Hosting and guesting on tech, cloud, AI, marriage, family and parenting.
The best technology advocates have built, run and supported the systems themselves — I speak at campuses, meetups and industry events.
What I bring. Years of keeping cloud platforms running and customers happy — and the people skills to make it last.
“Systems keep the lights on. People keep the promise. And God gives us a reason to keep going.”
— Simon Mugetha
Practical, honest, built to be acted on. Keynote speaker and masterclass host for universities, colleges, churches and companies across Kenya and East Africa.
For students and young professionals ready to step into the industry.
For churches, youth gatherings and couples' events.
For businesses, tech communities and support teams.
Listen in. A podcast on tech, cloud and AI — and on marriage, parenting and faith. Honest talk about the things that shape us.
Coming soon
I sit down with engineers, founders, pastors, couples and young people to talk about what actually works, and why it matters.
I joined David Murimi on the OLITT Solopreneurs live broadcast for an open conversation with entrepreneurs and builders, taking questions from the live chat as we went.
Moments along the way. Snapshots from campuses, churches, studios and workshops.
I'm Simon. I've spent over ten years in cloud hosting, starting hands-on in customer support and growing into leadership. For the last six years I've managed cloud and support teams — running shifts, hiring and developing talent, and finding the small changes that make a team perform.
Today I serve as Director, Customer Solutions at Truehost Cloud, leading technical strategy and enterprise solutions across Kenya and East Africa — virtualized labs for TVETs, highly available systems for hospitals, live-streaming for churches, and hybrid cloud and private AI for enterprises.
Away from the data centre you'll find me behind a microphone — on my podcast, on a campus lawn, or on a church stage — talking about technology, careers, marriage and parenting. And for fun? Helping friends and family pull off their weddings and celebrations — I love seeing people come together.
— Simon
Faith, marriage & family. Reflections by Simon and Betsy Mugetha.
We need endurance in every part of life — our marriages, school, jobs and personal growth. Faith, love and vision are the springs that keep us going.
There are times in life when it is a great help to have someone say, “Leave all that to me.” Like carefree children, we are to leave it all quietly to God.
We often want our partners to change their habits and their way of life. Lessons from experience on marriage, change and loving God’s way.
Quick answers. Still curious? Send me a message.
Simon speaks on tech careers, cloud computing, AI and the future of work, customer service, team leadership and performance — and on faith, marriage, family and parenting.
Yes. Simon runs masterclasses and keynotes for university and college students on breaking into tech, cloud and DevOps careers, and growing from graduate to team lead.
Simon has spent ten years in systems, infrastructure and customer support engineering — six of them in management. He is Director, Customer Solutions at Truehost Cloud, where he leads technical strategy and enterprise solutions across Kenya and East Africa.
Simon has built and run virtualized environments on VMware, Proxmox, KVM, Hyper-V and OpenStack, and managed server, storage and backup systems across Linux and Windows — along with DNS, DNSSEC and MySQL databases.
TVETs and polytechnics (virtualized student labs, e-learning and exam platforms), hospitals (secure, highly available patient-records infrastructure), churches (reliable live-streaming and member management) and enterprises and agencies (hybrid cloud, private AI and white-label partnerships).
Yes. Simon has hands-on and management experience in customer service, shift management, talent acquisition, training and performance improvement for technical teams.
Use the enquiry form on this page and choose what you need — a keynote, masterclass, podcast guest appearance, team consulting or cloud solutions.
Every great partnership starts with a conversation. Tell me what you're planning and I'll get back to you.
